About
About DKI – Ottawa
DKI – Refexio, based in Montreal, has been delivering comprehensive disaster restoration and environmental remediation services for almost 30 years. With 24/7 emergency response teams, the company offers specialized expertise in contents restoration, asbestos abatement, mould remediation, oil spill response, and infection control—including COVID-19 sanitization. DKI – Refexio is recognized for its technical excellence, regulatory compliance, and close collaboration with environmental engineers and consulting firms.
DKI – Novatech, serving the Ottawa region for over 30 years, is a trusted name in disaster recovery. In 2018, DKI – Novatech was acquired by the owners of DKI – Refexio with the objective of expanding cross-provincial coverage and creating operational synergies between the two companies—including resource sharing, unified service standards, and enhanced response capabilities. Since the acquisition, DKI – Novatech has continued to build on its legacy of high-quality restoration services while placing strong emphasis on sustainability. The company actively promotes the use of environmentally responsible products and is transitioning its fleet toward full electrification within the next five years.
Together, DKI – Refexio and DKI – Novatech form a strong alliance within the DKI Canada network, offering end-to-end restoration solutions across Quebec and Eastern Ontario. Their integrated approach, commitment to excellence, and environmental leadership position them as trusted partners for residential, commercial, and institutional clients navigating disaster recover.
Service Area
Montreal
Gatineau
Cornwall
Hawkesbury
Sherbrooke
Trois-Rivieres
Ottawa
Address
Address: 2540 Sheffield Road, Ottawa, ON, K1B 3V7
6652 Rue St-Patrick, Lasalle, QC, H8N 1V2
The Caetano Family, Owner DKI – Ottawa
Services
Main Services
We provide emergency mitigation and full restoration services, including water, fire, and wind damage repair, mould remediation, asbestos abatement, and contents restoration. With industry-leading service standards and a commitment to supporting you every step of the way, we do more than restore properties—we help you regain stability and move forward.
Water & Flood Damage
Whether it’s from a broken water pipe, or a major flood, water damage requires urgent attention. When it comes to water damage, you can trust our team to handle the job quickly and efficiently using the latest drying technology.
Fire & Smoke Damage
A fire is one of the most devastating events you and your family can experience, and it doesn’t end when the flames are put out. DKI Canada can ease the stress with compassionate service that will guide you through restoration process.
Storm & Impact Damage
From a tree falling on your roof, to hail damaging your siding, when a storm causes damage to your property your safety can also be at risk. The team of experts will eliminate any hazards and get your property restored sooner.
Asbestos & Mould Remediation
Finding out you have asbestos or mould can seem like a nightmare. The health risks and potential damage to the structural integrity of your home or property are easier to navigate when you work with our experienced team.
Contents Restoration
We understand that some things unfortunately can’t be replaced, that’s why we offer full content restoration services. Our services use the latest technology to manage content cleaning, restoration, and inventory management.
Services
Additional Services
Structural Drying and Dehumidification
Trauma Scene Cleanup
Biohazard Cleanup
Complete Renovations & Construction
Health & Safety Odour Control
Insurance Coordination and Support
Rebuild and Reconstruction Services
Expertise
Certificates & Accreditation
